Rivendor Aelthys LLC currently only offers delivery within the United States and does not support orders outside the US or international shipping.
1. Delivery Area
We currently support delivery to valid addresses within the United States, including the continental United States. Some remote areas, P.O. Boxes, or special addresses may be subject to carrier service restrictions.
2. Shipping Companies
Depending on the order address, package size, and delivery status, we may use the following third-party logistics carriers:
USPS (United States Postal Service)
UPS
FedEx
The actual carrier will be arranged based on the order details and will be provided by the tracking information after the order is shipped.
3. Processing Time
Orders typically require 1–3 business days to process and prepare for shipment.
After your order is shipped, you will receive relevant shipping and tracking information.
4. Delivery Time
Standard delivery within the United States is typically estimated to take 3–7 business days.
Please note that the above times are estimates only and are not guaranteed delivery times. Actual delivery time may be affected by holidays, weather, peak shipping seasons, carrier operational status, address information, or other uncontrollable factors.
5. Tracking
After your order is shipped, we will provide tracking information as applicable. You can use the tracking number provided by the carrier to check your package's status.
If the tracking information is not updated for a period of time, please allow the carrier some processing time. If you have any questions, you can also contact our customer service team.
6. Delivery Delays
While we strive to ensure timely order fulfillment, actual delivery is handled by a third-party logistics carrier. Therefore, we cannot guarantee a specific delivery date due to delays caused by severe weather, natural disasters, holidays, logistics congestion, address issues, or other uncontrollable factors.
If your order significantly exceeds the estimated delivery time, please contact us, and we will assist you in checking your order status.
7. Address Information
Please carefully confirm your recipient's name, address, city, state, and ZIP code before submitting your order.
Delivery failures, returns, or re-deliveries due to incorrect or incomplete addresses provided by the customer may require additional processing time or fees. 8. Contact Us
If you have any questions about order fulfillment, tracking, or delivery coverage, please contact us:
Address: 3512 S Juneau St, Seattle, WA 98118, United States
Phone: (425) 565-2900
Email: belete@rivendoraelthys.com
Thank you for choosing Rivendor Aelthys LLC.